Shipping Policy

Last Updated: 1st October 2025

At Mantra Heal, we aim to deliver your orders safely and swiftly to your doorstep. Our shipping policy ensures transparency and sets expectations for delivery timelines.

1. Processing Time

All confirmed orders are processed within 1–2 business days. Orders placed on weekends or public holidays are processed on the next working day.

2. Estimated Delivery Time

  • Metro Cities: 5–7 working days

  • Non-Metro / Rural Areas: 10–14 working days
    Delivery times may vary based on your location, weather conditions, public holidays, or courier delays.

3. Shipping Charges

Shipping charges, if applicable, are displayed during checkout. Certain promotions may offer free delivery.

4. Order Tracking

Once your order is dispatched, you will receive an SMS or email containing a tracking link to monitor your delivery status.

5. Delayed or Lost Orders

If your order has not reached you within 14 days, please contact us immediately. We will coordinate with the courier company to resolve the issue at the earliest.

📧 Email: info@herbalheight.com
📞 Phone: 9009990882